Privacy Policy

How LAIVET collects, uses, and protects your personal information.

Last Updated: September 6, 2026

1. Introduction

LAIVET ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (laivet.com), submit an inquiry form, or otherwise interact with us.

By using our website or providing your personal information to us, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or submit your information to us.

2. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our website, submit an inquiry form, request a quote, or communicate with us via email or other channels.

2.1 Information You Provide to Us

  • Contact information: Name, company name, email address, phone number, country/region, and mailing address.
  • Inquiry details: Product interest, quantity requirements, custom specifications, project details, and any other information you include in your message.
  • Communication records: Correspondence between you and LAIVET, including emails, chat logs, and call records.

2.2 Information Collected Automatically

  • Device and usage information: IP address, browser type and version, operating system, device type, referring/exit pages, and pages visited on our website.
  • Log data: Server logs that record your visits, including the time and date of access, pages viewed, and time spent on each page.
  • Cookies and similar technologies: As described in Section 4 below.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your inquiries: Process and respond to your product inquiries, quote requests, and customer service questions.
  • To provide products and services: Fulfill your orders, manage production, arrange shipping, and provide after-sales support.
  • To communicate with you: Send you order confirmations, production updates, shipping notifications, and respond to your questions or concerns.
  • To improve our website and services: Analyze usage patterns to enhance website functionality, user experience, and product offerings.
  • For marketing purposes: With your consent, send you promotional materials, product updates, industry news, and special offers. You may opt out at any time.
  • To comply with legal obligations: Meet applicable laws, regulations, legal processes, or enforceable governmental requests.
  • To protect our rights: Enforce our terms and conditions, protect our business, users, and the public from fraud, abuse, or harm.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site.

  • Essential cookies: Required for the website to function properly, such as maintaining session state and security.
  • Analytics cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics).
  • Preference cookies: Remember your settings and preferences, such as language and region.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality and user experience of our website.

5. Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. We may share your information only in the following circumstances:

  • Service providers: With trusted third-party vendors who perform services on our behalf, such as shipping and logistics partners, payment processors, email service providers, and website hosting providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.
  • Legal requirements: When required by law, court order, or governmental authority, or to protect our legal rights, property, or safety, or that of our users or the public.
  • With your consent: We may share your information with third parties when you have given us explicit permission to do so.

6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure socket layer (SSL) encryption for data transmitted through our website.
  • Access controls and authentication mechanisms for our internal systems.
  • Regular security assessments and updates to our infrastructure.
  • Employee training on data protection and privacy practices.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it was collected.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

8. Your Rights and Choices

Depending on your location and applicable data protection laws (including the GDPR for EU residents and CCPA for California residents), you may have the following rights regarding your personal information:

  • Right of access: Request a copy of the personal information we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete personal information.
  • Right to erasure: Request deletion of your personal information, subject to certain exceptions.
  • Right to restrict processing: Request restriction of processing of your personal information under certain circumstances.
  • Right to data portability: Request transfer of your personal information to another organization, where technically feasible.
  • Right to object: Object to processing of your personal information for direct marketing or other legitimate interest purposes.
  • Right to withdraw consent: Withdraw your consent at any time where we rely on consent to process your information.

To exercise any of these rights, please contact us using the information provided in Section 13 below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

9. International Data Transfers

LAIVET is based in China, and our website and services are operated from within China. If you are accessing our website from outside China, please be aware that your information may be transferred to, stored, and processed in China or other countries where our service providers are located.

These countries may have data protection laws that differ from those in your country of residence. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable laws, including using standard contractual clauses or other legally recognized mechanisms for international data transfers where required.

10. Children's Privacy

Our website and services are intended for business-to-business (B2B) use and are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that a child under 16 has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

11. Third-Party Links

Our website may contain links to third-party websites, services, or resources that are not operated or controlled by LAIVET. This Privacy Policy applies only to our website and does not govern the practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit before providing your personal information.

We are not responsible for the privacy practices, content, or policies of third-party websites, and we do not endorse or make any representations about them. Your use of third-party websites is at your own risk.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after the posting of changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following information:

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.